If you've received a faulty product or ordered the wrong size, below is the process to follow.
Please check our Returns policy page before proceeding.
Important: If you've ordered the wrong size trousers, please be aware that a 15% restocking fee applies.
Be sure to go ahead and checkout our Guide to accurately measure trousers.
Send us an email and let us know:
a) what you are returning b) the reason for the return c) the invoice number
Once you have received confirmation from us, post the item to:
PO Box 391
Once we've received the items we will process your refund.
In the meanwhile you can either go ahead and order the correct item or wait until you receive your refund.