Returns will be accepted within 14 days in original condition and unopened.
Special Order items will not be accepted for return.
Before you return an item
Send us an email with the following:
- What you are returning
- The Invoice number of the order
- The reason for the return
Change of mind
- Customers are entitled to receive an exchange within the first 14 days of receiving the products. After 14 days no exchanges will be accepted.
- All tags and labels must still be attached as new to the garments.
- 10% Restocking Fee will apply to cover handling, banking charges and warehousing costs.
- Refunds for customer payments will be less 10% of the Invoice price.
Faulty or damaged goods
Contact us with details of damage or fault. Be sure to quote your invoice number and we will arrange a replacement.
Due to health concerns, garments that have been worn with clear sign of use will not qualify for refunds, returns or exchanges.
- Customers are responsible for all shipping and handling on any returns
- Refunds for customer payments WILL NOT INCLUDE any shipping costs